Privacy Policy
Last updated: October 26, 2026
Senior Plan Direct respects your privacy. This policy explains what information we handle when you visit this website or speak with one of our licensed agents.
Information we collect
This website does not ask you to fill out a form. The answer you choose in the “What is your current health coverage situation?” step is used only to personalize the page you see. When you call us, you may choose to share personal details such as your name, ZIP code, date of birth, medications, doctors and current coverage so an agent can review plan options with you.
Like most websites, our hosting and analytics tools may automatically receive technical information such as your browser type, device type, pages viewed and approximate location based on IP address.
How we use information
- To connect you with a licensed agent and answer your questions.
- To compare Medicare plan options that fit your doctors, prescriptions and location.
- To meet legal, licensing, and carrier or CMS compliance requirements.
- To maintain, secure and improve this website.
Call recording
Calls with our agents may be recorded for quality assurance, training and regulatory compliance. Your agent will let you know at the start of the call.
Sharing information
We do not sell your personal information. If you ask us to help you enroll in a plan, we share the information needed to process your application with the insurance carrier you select. We may also share information with service providers who help us operate our business, and when required by law.
Security and retention
We use reasonable safeguards to protect information we hold. We keep information only as long as needed for the purposes above or as required by law and insurance regulations.
Your choices
You may ask us to access, correct or delete personal information we hold about you, or stop receiving marketing calls, by contacting us through our contact page. Some records must be kept to meet legal obligations.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.